ENTERPRISE 2.0 SOCIAL MEDIA 

The uptake of social media and the effect that it has had on our lives has been astounding.  Social media is indeed a powerful and effective tool for collaborative communication between both formal and informal groups of individuals. Social media can benefit us in both our private lives and our business lives. However, over and above productivity impact, its uptake within the business environment has also introduced a range of significant risks & threats and opportunities & rewards.

By effectively adopting and utilising social media techniques the insightful organisation can readily achieve the best of both worlds, gaining enormous intra-organisation collaborative communication benefits whilst also maintaining high-level data security along with fully integrated business solutions.

In many cases the enterprise intranet has become a graveyard for stale, static corporate documents requiring significant and costly resources to maintain it and to keep it fresh and relevant. Today’s smart enterprises are applying social media techniques to transform their intranet into a platform that fosters innovation and empowers workers to extract, create, share, publish, and update information in real-time.

Implementing a smart social media platform typically cuts project turnaround times by up to 21%, bringing significant improvements to levels of output and customer service satisfaction. What are the security risks and threats? What are the technical issues and costs? How can your organisation use it effectively? What can you expect from adopting these social technologies?

With these organisational transformation concepts in mind, Galbraith & Co. has, in conjunction with Socialtext, specifically developed the SocialINSIGHT program. This program provides a rapid organisational audit and assessment that identifies both the opportunities and threats that confront your organisation in a real-time interconnected social media world. The program will assist you to develop plans, policies and procedures to maximise the benefits of social media technologies across your organisation. Key benefits that SocialINSIGHT can readily deliver across your organisation include:

• Simple, quick deployment - virtually nil initial or recurring IT costs;
• Guaranteed and absolute "behind the firewall" data and information security;
• Rapid and seamless transition from current intranet platforms;
• Customer extranet for your external customers or stakeholders looking for quick answers, access to documents or other assistance;
• Ready integration of key business and workflow applications (i.e. SAP, saleforce.com, Sharepoint, Outlook, etc.) into your Enterprise 2.0 social media framework revealing hidden organisation value in these workflow systems;
• High adoption, rapid usage and high user satisfaction ratings by users; and
• Rapid return on investment.

Please contact us if you would like an obligation free SocialINSIGHT assessment or would like to speak with our specialists.